Nonverbal Communication and Delivery
- “Actions speak louder than words.”
- 65 percent of all
meaning in a face to face setting is nonverbal.Definition:
Nonverbal communication is “vocal
and non-vocal messages expressed in
other than linguistic means.” — Adle
Three Nonverbal Communication
Codes
Humans are multi coders — we use many codes to express ourselves.
1. Kinesics —
using your body
to communicate.
Gestures, Eye Contact, Facial Expressions.
using your body
to communicate.
Gestures, Eye Contact, Facial Expressions.
Hand gestures
emphasize words and emotions and can help illustrate
what you are saying. Gestures may even replace verbal
messages altogether.
emphasize words and emotions and can help illustrate
what you are saying. Gestures may even replace verbal
messages altogether.
Two types:
Illustrators of Verbal meaning and Signals
for concepts or actions.
Illustrators of Verbal meaning and Signals
for concepts or actions.
Tips on using better hand
gestures:
gestures:
- Keep your hands
by your side or neutrally in front of you,
until you use them to make a point. - Keep most gestures
at chest level - Avoid:Putting hands in
your pocketsLeaning on the
speaker’s standFidgeting with hands
or fingers - Think about what you
are saying so that your gestures will match or
enhance your message - Avoid mannerisms.
Facial Expressions help
audience feel comfortable and see that you care.
audience feel comfortable and see that you care.
Tips for better
facial expressions:
facial expressions:
- Smile before
you begin speaking - Act naturally ––
Don’t be either mechanical or melodramatic; - Think about what
you’re saying so that your facial
expressions will match or enhance the thought
Tips for better eye
contact with an audience:
contact with an audience:
- Divide the room in 3-5 equal
sections, and make eye contact with each
section. - At least 80 percent of the
time you should be giving eye contact with
audience.
When speaking from notes, follow
these rules:
these rules:
- Put notes on
cards and hold them
Don’t read your speech- Absorb one idea
- Speak your full idea before looking down at
notes - Connect with
individualsin the audience by looking directly at them - Be sure to have strong eye contact in the introduction and conclusion
2. Proxemics
–using space to communicate.
–using space to communicate.
How you use space in front of an audience sends
messages about your confidence and poise.
messages about your confidence and poise.
Know that Distance sends emotional messages.
Kinds of Distance
Public — 12 feet or more
Social — 4 to 12 feet
Personal — 1.5 to 4 feet
Intimate — 0 to 1.5 feet
Tips for better
movement while giving a speech:
movement while giving a speech:
- Walk confidently to the front of the
room - If possible avoid standing behind
table or podium - Pause before you
begin - Don’t pace. Only move to help
communicate an idea - Movement up front
should be natural and help support your ideas - Use the Speaker’s Diamond:Take a step to represent each main idea in a diamond pattern
- Pause briefly after
key points to let the audience absorb the information. - Pause before you sit down
3. Paralingustics
–using voice to communicate.
Ever Heard:
“I didn’t like the way she said that.”“It’s not what you say but how you say it.”
“I didn’t like the way she said that.”“It’s not what you say but how you say it.”
Tips for using your
voice in public speaking:
voice in public speaking:
- Seek a variety of pitch
levels. Pitch is where your voice falls on a musical scale. - Avoid a monotone expression.Show energy and enthusiasm in your voice
- Pronounce your words clearly
- Project voice to back of room
- Vary the rate to keep your
speech lively - Avoid rushing. Speak
slow enough to let ideas sink in
4. Rehearse Your
Speech to Perfect It
Tips for
rehearsal:
- Complete your speech early so that
you can focus on dynamic delivery - Time your practice. When you get to
limit, go back and edit - Rehearse three to five times in
front of a mirror or before friends - Repeat the speech right before you
go to bed two or three nights to memorize most of it
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